It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are the highest-attended annual sporting event in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team?
We are seeking US Open Host / Hostessfor the US Open President’s Suite. Our Host / Hostesses genuinely enjoy interacting with people, know what it takes to provide excellent customer service & serve as an initial point of contact for guests.
Maintain and update personal records of President’s Suite guests within our in-house designed database
Responsible for data entry and updating various affiliate groups
Must maintain the confidentiality of all guests and partner information
Will support other staff with additional affiliation groups including but not limited to the USTA family, International, and Grand Slam guests
Assign invitations to all categories of guests, confirm bookings and forward responses
Respond to telephone, email and written communication from guests in a timely and professional manner
Host and greet all suite guests ( numbering almost 3000) during the event
Assist with any other special events that may take place in the President’s Suite
Communicate with all International Federation guests and assist with all aspects of their visit, including but not limited to credentials, hotel arrangements, ticket purchase and transportation needs
Will assist manager with any other necessary tasks related to President’s Suite overall operations
Must be a detail oriented problem solver with the ability to manage high profile clientele in a warm and friendly environment
Must have a good cursive and print writing ability
Must be able to effectively communicate, written and orally, with guests and staff as well as multitask in a fast paced fluid environment
Ability to present ideas in a clear and concise manner
Must present a professional company image and remain calm and focused
Ability to listen and work productively in a tem environment
Must be skillful at planning, organizing and prioritizing work activities; uses time efficiently
Must maintain a thorough knowledge of event and venue
Adapts to change in the work environment, manages competing demands and is able to handle frequent change.