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President 's Box Host

President 's Box Host

ID 
2017-2078
Posted Date 
4/24/2017
Category 
Other
Location 
US-NY-Flushing

More information about this job:

Overview:

It takes the most talented people to put on the world’s greatest tennis event.  The US Open Tennis Championships are the highest-attended annual sporting event in the world.  Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe.  Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage.  With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team? 

 

We are seeking US Open Host / Hostess for the US Open President’s Suite.  Our Host / Hostesses genuinely enjoy interacting with people, know what it takes to provide excellent customer service & serve as an initial point of contact for guests. 

Responsibilities:

  • Maintain and update personal records of President’s Suite guests within our in-house designed database
  • Responsible for data entry and updating various affiliate groups
  • Must maintain the confidentiality of all guests and partner information
  • Will support other staff with additional affiliation groups including but not limited to the USTA family, International, and Grand Slam guests
  • Assign invitations to all categories of guests, confirm bookings and forward responses
  • Respond to telephone, email and written communication from guests in a timely and professional manner
  • Host and greet all suite guests ( numbering almost 3000) during the event
  • Assist with any other special events that may take place in the President’s Suite
  • Communicate with all International Federation guests and assist with all aspects of their visit, including but not limited to credentials, hotel arrangements, ticket purchase and transportation needs
  • Will assist manager with any other necessary tasks related to President’s Suite overall operations

Qualifications:

  • Must be a detail oriented problem solver with the ability to manage high profile clientele in a warm and friendly environment
  • Must have a good cursive and print writing ability
  • Must be able to effectively communicate, written and orally, with guests and staff as well as multitask in a fast paced fluid environment
  • Ability to present ideas in a clear and concise manner
  • Must present a professional company image and remain calm and focused
  • Ability to listen and work productively in a tem environment
  • Must be skillful at planning, organizing and prioritizing work activities; uses time efficiently
  • Must maintain a thorough knowledge of event and venue
  • Adapts to change in the work environment, manages competing demands and is able to handle frequent change.