It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are the highest-attended annual sporting event in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team?
We are seeking Credential Operators who play an essential role in the US Open guest experience. In this role, you will process US Open credential applications.
Greet guests and staff in a welcoming manner
Process, print, and distribute US Open credentials
Coordinate credential requests with key contacts from USTA staff, consultants, and vendors of large credential groups as assigned by US Open Credentials Manager
Coordinate on-site photo sessions for large credential groups
Process USTA staff gate pass requests
Track inventory of credential supplies
Must have basic computer skills and be proficient in Microsoft Excel and Microsoft Word
Previous guest or customer service related experience
Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
Available to work for the full duration of the US Open tournament
Must be able to work 12+ hour shifts and be available days, nights and weekends
Willing to work outdoors in various weather conditions and able to stand for extended periods
Personable and proactive team player with excellent communication skills
Remain calm and focused in a fast-paced environment as well as during stressful situations