USTA National Tennis Center Inc.

  • Facility Operations Administrative Assistant

    Posted Date 4 months ago(4 months ago)
  • Overview

    It takes the most talented people to put on the world’s greatest tennis event.  The US Open Tennis Championships are the highest-attended annual sporting event in the world.  Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe.  Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage.  With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team? 


    We are seeking Facility Operations Administrative Assistant team members to play an essential role in the US Open experience.  In this role, you will be responsible for providing administrative support to the maintenance and engineering departments.


    • Greet and assist all staff and guests in a welcoming and friendly manner
    • Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
    • Provide administrative support to the maintenance and engineering departments
    • Answer, screen, and direct Facility Operations Department telephone calls
    • Keep office and equipment organized
    • Responsible for creating and maintaining files, typing, faxing, filing, and other duties as assigned
    • Provide all trades and vendors with information necessary to complete tasks at hand
    • Receive/enter work order tickets timely and accurately
    • Communicate and assist in resolving critical issues with Facility Operations Manager and Senior Director


    • 1-3 years administrative experience
    • Proficient use of Microsoft Office Suite (Word and Excel)
    • Previous guest or customer service related experience
    • Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
    • Available to work for the full duration of the US Open tournament
    • Must be able to work 12+ hour shifts and be available days, nights and weekends
    • Personable and proactive team player with excellent communication skills
    • Remain calm and focused in a fast-paced environment as well as during stressful situations
    • Computer savvy
    • Bilingual Spanish (required)


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