USTA National Tennis Center Inc.

  • US Open Key Attendants (Seasonal)

    Posted Date 2 months ago(4/6/2018 1:39 PM)
  • Overview

    It takes the most talented people to put on the world’s greatest tennis event.  The US Open Tennis Championships are the highest-attended annual sporting event in the world.  Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe.  Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage.  With more than 720,000 visitors, 100 million television viewers in the U.S. and 64 million online visitors, why not come and enjoy the thrill and excitement of working with our team? 


    We are seeking Key Attendants to play an essential role in the US Open experience.  In this role, you will be responsible for providing assistance in gaining access to various areas of the facility. 


    • Greet and assist all staff and guests in a welcoming and friendly manner
    • Report unattended bags and packages, medical situations, incidents, or emergencies immediately to the command center
    • Janitorial servicing of the Arthur Ashe seating bowl (inner stadium) between  matches and at the end of the last match
    • Keep daily log of doors/locations opened and who requested access
    • Provide approved vendors/contractors and employees assistance in gaining access to various areas of the facility
    • Provide the Access Control supervisor information outlining key distribution, inventory, and other miscellaneous information that will be determined by the Facility Operations Department
    • Develop knowledge of all individuals needs for access to secured areas of the facility
    • Be familiar with NTC procedures
    • Other duties as assigned


    • Previous guest or customer service related experience
    • Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained uniform
    • Available to work for the full duration of the US Open tournament
    • Must be able to work 12+ hour shifts and be available days, nights and weekends
    • Willing to work outdoors in various weather conditions and able to stand for extended periods
    • Personable and proactive team player with excellent communication skills
    • Remain calm and focused in a fast-paced environment as well as during stressful situations
    • Bilingual (preferred)


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