Who We Are 

It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships is one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to be a part of the event that has redefined 'spectacular' and has become a worldwide pop-culture destination. With more than 1 Million on-site visitors, 200 million television viewers worldwide, close to 40 million online visits and more than 2 billion social media engagements in 2024, why not come and enjoy the thrill and excitement of working with our team?

We are seeking individuals to work in our Player Services areas as Locker Room Cleaners to play an essential role in the US Open guest experience. 

Start Date: August 12, 2025

End Date: September 7, 2025

Must be available every day 

The Role

Ensure Cleanliness and Hygiene

• Provide cleaning services in the Player Locker Room as needed, ensuring it remains organized and sanitary.
• Clean, dust, and vacuum all areas of the locker rooms, including showers, bathrooms, and common spaces.
• Wipe down surfaces and sanitize high-touch areas regularly to maintain a clean and sanitary environment.
• Empty trash receptacles and remove soiled towels, and replace with fresh items.

Stock and Supply Management

• Maintain an adequate supply of towels, toiletries, paper products, and other necessary items.
• Restock toiletries (e.g., soap, shampoo, lotion) and ensure paper products (toilet paper, paper towels) are replenished.
• Report any maintenance concerns, damages, or unsafe conditions to the Manager in a timely manner.
• Follow all safety protocols while cleaning and using equipment.
• Maintain accurate records and inventory of all supplies provided by the NTC Team.
  
  

Customer Service

• Provide excellent customer service by maintaining a clean, welcoming, and organized environment for all users of the locker rooms.
• Assist with any requests or concerns from customers related to the locker room facilities.

• Perform additional cleaning and maintenance tasks as requested by the Manager or as needed to ensure the locker rooms meet high cleanliness standards.

Who You Are

• Previous experience in guest or customer service is preferred.
• Previous experience with housekeeping and/or maintenance. 
• A thorough understanding of cleanliness standards and a commitment to maintaining high hygiene levels.
• Strong communication and people skills, and can interact with players, staff, and other tournament participants professionally and respectfully.
• Comfortable standing for extended periods and able to perform physical tasks throughout the day.
• A proactive team player who remains composed in fast-paced, high-pressure environments.
• Must be available to work every day of the tournament.
• Able to lift and move items weighing up to 50 lbs.
• Bilingual language skills are a plus.

What We Offer

Compensation: This is a non-exempt position with an hourly rate of $18.00

Uniforms: Employees will be provided with uniforms to ensure a professional and cohesive team appearance.

Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift.

Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans.

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.