Who We Are 

It takes the most talented people to put on the world’s greatest tennis event. The US Open Tennis Championships are one of the highest-attended annual sporting events in the world. Each year, for three weeks in the late summer, the US Open is the focus of the sports & entertainment universe. Passionate fans from around the world come to NYC to witness the toughest tennis on the game’s biggest stage. With more than 900,000 on-site visitors, over 224 million television viewers worldwide and over 45 million online visitors globally in 2023, why not come and enjoy the thrill and excitement of working with our team?

We are seeking Seasonal Command Center team members who play an essential role in the US Open guest experience. In this role, you will wear many different hats and have the opportunity to assist and deliver customer service to visitors from around the world. Our team members genuinely enjoy interacting with people, know what it takes to provide excellent customer service.

The Role

• Liaison between the Command Center and guests to ensure timely response to requests for wheelchair accommodation 
• Report to and work closely with the Command Center management 
• Managing requests for wheelchair services and ensuring efficient service delivery throughout National Tennis Center 
• Maintaining open communication with team members, clients, other relevant Command Center staff, often via radio or phone.

Who You Are

• Maintaining open communication with team members, clients, other relevant Command Center staff, often via radio or phone.
• Punctual and presentable shift attendance, neatly groomed in a clean, well-maintained unifor
• Must maintain a positive demeanor
• Excellent communication skills
• Available to work for the full duration of the US Open tournament and be available days, nights, weekends and extended hours
• Must be able to work autonomously and as part of a team
• Bilingual (preferred)
• Capable working in fast-paced high-stress environment 
• On-time and flexible with shifts
• This position is non-exempt

What We Offer

• Compensation: This is a non-exempt position with an hourly rate of $18.00
• Uniforms: Employes will be provided with uniforms to ensure a professional and cohesive team appearance
• Daily Meal Allowance: A meal allowance will be loaded onto your credentials each workday during the US Open, allowing you to enjoy meals on-site during your shift 
• Exciting Work Environment: Be part of a dynamic team at a world-class venue, contributing to an unforgettable experience for players, staff, and fans 

Come One, Come All

We strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.